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U.S. Department of Health and Human Services

Contact Us

NDMS Definitive Care Reimbursement Program

Customer Service Phone Number


  • Toll Free
  • Mon-Fri, 8:30am to 5:00pm EDT
  • Expanded hours will be specified during a NDMS activation.

Fax Number


Email Contacts

Definitive Care Coordinator -

Federal Fiduciary* -

Mailing Address

NDMS Definitive Care Reimbursement Program
c/o Apprio Inc.
425 3rd Street, SW
Suite 600
Washington, DC 20024

*The Federal Fiduciary is the current vendor, Apprio Inc., selected by the National Disaster Medical System (NDMS) to support the NDMS Definitive Care Reimbursement Program.

  • This page last reviewed: May 17, 2021