Skip Ribbon Commands
Skip to main content
Skip over global navigation links
U.S. Department of Health and Human Services

Compassionate and Empathetic Dialogue

A Workshop for First Responders Emergency Managers, and Public Health Professionals

If you are a first responder, emergency manager, or public health professional, you may be called on to serve people in your community during the response to the COVID-19 pandemic and through other – often simultaneous – disasters and emergencies like wildfires and hurricanes. You are working to be part of a team and help people on some of the toughest days of their lives. Patients, their loved ones, and even your own colleagues can become distressed, anxious, or overwhelmed.

ASPR is partnering with Americares to bring you a free virtual session to help you enhance the way that you connect with and show empathy for the people you serve and those you work with. Find out how first responders, emergency managers, and public health professionals can promote behavioral health through the use of compassionate and empathic dialogue. This workshop aims to support the long-term sustainability of those working in response and recovery to provide them with the tools to intervene effectively and with empathy, helping them better understand the effects of cumulative stress. During this session, we will explore strategies that can be used in multiple delivery scenarios and discuss strategies found in the new Guide to Compassionate and Empathic Dialogue. Participation in this workshop is free, but registration is required. Space is limited, so reserve your spot today!

Date and time icon
Meeting Registration icon Agenda icon
Date and Time:
November 16, 2021
9:00 AM- 12:00 PM ET

Register Today

Coming Soon!

Workshop Topics

  • Provides information related to the mental health impact disasters have on emergency responders and available resources in other areas like self-care, stress management, and resiliency for the responders’ personal use.

  • Support long-term sustainability to better understand the effects of cumulative stress and trauma after a disaster.

  • To provide emergency responders with skills in assertive communication, self-control, and relaxation through a psychoeducational approach.

  • Promote a compassionate and empathic engagement with stakeholders.

  • Although we focus on first responders, the guide can be helpful in all types of service delivery scenarios.

  • This page last reviewed: October 13, 2021