Public Health Emergency - Leading a Nation Prepared
Ensuring that you have responsive workforce during a crisis requires consideration of the behavioral health of your staff. Effective behavioral health management is accomplished through what is offered to staff and well as what is modeled by their leaders.
Despite the stress, fear, and anxiety that may be associated with a crisis, it is important for staff to know how to be successful. Messages are best delivered in way that staff can hear and interpret them.
During a crisis, particularly prolonged crises, it is important to create time when you and your staff are not expected to respond, unless the situation absolutely demands immediate action. Staff will take cues from their leaders’ behaviors, even if they are inconsistent with established policies or stated expectations. Some ways to foster down time:
Modeling self-care is critical for staff. What you do is often far more impactful that just what you say. Engaging in self-care and allowing your staff to see you engage in self-care, promotes those behaviors in your staff, even if the self-care activity is for a brief period of time.
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