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U.S. Department of Health and Human Services

Connecticut Registers 5,000 Volunteers to Mitigate COVID-19 Patient Surge

March 2020


In FY 2019, the Connecticut Department of Public Health (CT DPH) used Hospital Preparedness Program (HPP) funds to purchase an off-the-shelf software package from Juvare to enhance the functionality of CT’s volunteer registry program and develop a management system compliant with federal regulations. On March 20, 2020, the CT DPH launched CT Responds!, the new volunteer management system for registering MRC volunteers and other medical and non-medical professionals throughout the state. The system aligns with ASPR’s Emergency System for Advance Registration of Volunteer Health Professionals (ESAR-VHP) program guidelines and has several new capabilities, including the capacity to run medical licensure verifications.

Response Activities:

CT Responds! has been an important tool in CT’s response to COVID-19. For example, the MRC units have activated/deployed nearly 200 times since the start of 2020, deploying medical and non-medical volunteers to high-risk sites, including COVID-19 testing sites, hospitals, department of corrections, and long-term care facilities. MRC volunteers also continue to staff a COVID-19 testing site at Bradley International Airport in support of CT’s travel advisory.


As of January 2021, over 5,000 volunteers have been registered in CT Responds! since its launch. The CT Responds! platform has been a critical tool in addressing the staffing needs that the COVID-19 pandemic demands. MRC volunteers are now gearing up to assist in Mass Vaccination Clinics at Point of Vaccination locations throughout the state.

  • This page last reviewed: October 28, 2021