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U.S. Department of Health and Human Services

6.0 Telemedicine and Telehealth Measures


Evaluation and Performance Measures

Operational Intent: These performance measures examine how activities have been implemented to achieve the following outcome:

  • Plan, train, and implement expanded telemedicine and telehealth capabilities to improve access to care for individuals in their homes or residential facilities, improve 911 or public safety answering point routing of patients to appropriate care settings, or maintain continuity of operations using innovative telemedicine or telehealth approaches.

6.1  Required Telemedicine Measures


Program Performance Measure

Data Point

Data Entity and Timing

Calculation

PM 20: Number of sub-recipients supporting trainings for staff to implement or expand telemedicine and telehealth capabilities with Hospital Association COVID-19 Preparedness and Response Activities Cooperative Agreement funding

Did your facility or organization support trainings on administering/expanding telemedicine or telehealth capabilities with Hospital Association COVID-19 Preparedness and Response Activities Cooperative Agreement funds?
(Select ‘yes’ or ‘no’)

Sub-recipient

(collected at end of project year)

N/A

PM 21: Number of staff trained on methods to implement or expand telemedicine and telehealth capabilities with Hospital Association COVID-19 Preparedness and Response Activities Cooperative Agreement funding

How many staff were trained to administer/expand telemedicine or telehealth capabilities with Hospital Association COVID-19 Preparedness and Response Activities Cooperative Agreement funds?

Sub-recipient

(collected at end of project year)

N/A

PM 22: Number of sub-recipients reporting expanded telemedicine and telehealth capabilities as a result of Hospital Association COVID-19 Preparedness and Response Activities Cooperative Agreement funding

Which telemedicine and telehealth capabilities has your facility or organization implemented or expanded as a result of Hospital Association COVID-19 Preparedness and Response Activities Cooperative Agreement funding?

  • Outreach to patients and the community on the importance of using telehealth before entering a facility
  • Instructions for patients on the use of telehealth and their telehealth options
  • Expanded telehealth phone lines, call centers, chat systems, or patient portals
  • Additional software, platforms, or equipment to support telehealth provision
  • Identified algorithms for which patients can be managed at home and which should be admitted to an acute care facility
  • Expanded number of providers offering telemedicine or telehealth service
  • Increased ability to be reimbursed for telemedicine or telehealth services
  • Improved 911 or public safety answering point routing of patients to appropriate care settings
  • Improved continuity of operations using innovative telemedicine or telehealth approaches
  • Other (free response)

Sub-recipient

(collected at end of project year)

N/A

​PM 23: Percent increase in the number of patient care visits conducted via telehealth / telemedicine year over year
  1. ​ Number of telehealth visits year-to-date on the date of reporting
  2. Number of telehealth visits year-to-date on the date of reporting in the prior year

​Sub-recipient

(collected at end of project year)

Percent increase in staffed patient beds = ((b-a)/a) * 100%

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  • This page last reviewed: November 05, 2020