Goal or Target
At least two different systems and platforms are used in every RCD. SPPR will establish a baseline based on performance data collected in initial fiscal years, which will be used to set targets and goals for subsequent years.
Operational Intent
Having redundant communications systems improves the likelihood that HCCs are able to coordinate response activities during an emergency. HCCs should test their redundant communications systems using the drill prescribed in the FOA (testing at least one primary and one backup communication system) and take corrective action when systems fail. However, communications systems—even when functional—have limited value if they are not used by HCC members. This measure will provide insight into the communications process—determining both (a) if communication is occurring between the HCC and its members, and (b) which platforms are most widely used during an RCD (see PM12). RCDs test the true communications capability and limitations of HCCs before real events. For example, if the internet is down, all forms of communication tied to it are down, so HCCs will need a tested and operational back up communications system or platform.
Data Reporting
During the specified time period for end-of-year reporting, recipients should enter this information on behalf of each HCC into the end-of-year performance measure module in PERFORMS. Data will be collected for a maximum of one drill each six months. If no drill is conducted, a checkbox will be provided to indicate this in PERFORMS. In this case, all performance measure reporting for the redundant communications drill will be omitted, as it will not be applicable. SPPR will calculate percentages.
|
Data Point |
Data Entity |
Data Source |
Response |
|---|
| PM13.1 Primary communication system used by the HCC during the first redundant communications drill | HCC | Drill notes or other operational documents | HCC Name:________ (Select primary system) - Telephone (landline, fax,
Government Emergency Telecommunications Service)
- Internet (email, cable, fiber-optic, Voice-Over Internet Protocol [VOIP])
- Radio (Land Mobile Radio system, amateur, two-way)
- Cellular (text, calls, data, pager, Wireless Priority Service)
- Satellite (phone, data)
- Other (free response)
|
|---|
| PM13.2 Backup communication system used by the HCC during the first redundant communications drill | HCC | Drill notes or other operational documents | HCC Name:________ (Select primary system) - Telephone (landline, fax,
Government Emergency Telecommunications Service)
- Internet (email, cable, fiber-optic, Voice-Over Internet Protocol [VOIP])
- Radio (Land Mobile Radio system, amateur, two-way)
- Cellular (text, calls, data, pager, Wireless Priority Service)
- Satellite (phone, data)
- Other (free response)
|
|---|
| PM13.3 Total number of core member organizations responding to the first redundant communications drill | HCC | Drill notes or other operational documents | HCC Name:________ # __________ (organizations) |
|---|
| PM13.4 Total number of additional member organizations responding to the first redundant communications drill | HCC | Drill notes or other operational documents | HCC Name:________ # __________ (organizations) |
|---|
| PM13.5 Primary communication system used by the HCC during the second redundant communications drill | HCC | Drill notes or other operational documents | HCC Name:________ (Select primary system) - Telephone (landline, fax,
Government Emergency Telecommunications Service)
- Internet (email, cable, fiber-optic, Voice-Over Internet Protocol [VOIP])
- Radio (Land Mobile Radio system, amateur, two-way)
- Cellular (text, calls, data, pager, Wireless Priority Service)
- Satellite (phone, data)
- Other (free response)
|
|---|
| PM13.6 Backup communication system used by the HCC during the second redundant communications drill | HCC | Drill notes or other operational documents | HCC Name:________ (Select primary system) - Telephone (landline, fax,
Government Emergency Telecommunications Service)
- Internet (email, cable, fiber-optic, Voice-Over Internet Protocol [VOIP])
- Radio (Land Mobile Radio system, amateur, two-way)
- Cellular (text, calls, data, pager, Wireless Priority Service)
- Satellite (phone, data)
- Other (free response)
|
|---|
| PM13.7 Total number of core member organizations responding to the second redundant communications drill | HCC | Drill notes or other operational documents | HCC Name:________ # __________ (organizations) |
|---|
| PM13.8 Total number of additional member organizations responding to the second redundant communications drill | HCC | Drill notes or other operational documents | HCC Name:________ # __________ (organizations) |
|---|
Definitions and Interpretation
-
Government Emergency Telecommunications Service: Supports national leadership; federal, state, local, tribal and territorial governments; and other authorized national security and emergency preparedness (NS/EP) users. Provides priority access and prioritized processing in the local and long-distance segments of the landline networks, greatly increasing the probability of call completion. There is no charge to subscribe to Government Emergency Telecommunications Service (GETS); the only charge for GETS is usage.
6
-
Land Mobile Radio system: Terrestrially-based, wireless communications systems commonly used by federal, state, local, tribal, and territorial emergency responders, public works companies, and even the military to support voice and low-speed data communications. Land Mobile Radio (LMR) systems typically consist of handheld portable radios, mobile radios, base stations, a network, and repeaters. 7
-
Responded: The number of HCC member organizations that have actively confirmed receipt of the HCC’s drill communication.
-
Redundant communications drill: Please refer to the definition in the 2019 FOA.
-
Redundant communications system and platform: Tools or methods of sharing EEI to HCC members and other stakeholders (e.g., incident management software; bed and patient tracking systems; EMS information systems; municipal, hospital, and amateur radio systems; satellite telephones; and others).
6 “Government Emergency Telecommunications Service (GETS).” Department of Homeland Security.
https://www.dhs.gov/government-emergency-telecommunications-service-gets. Accessed 6 Aug. 2020.
7 “Land Mobile Radio (LMR) 101.” Department of Homeland Security.
https://www.cisa.gov/sites/default/files/publications/LMR%20101_508FINAL_0_0.pdf. Accessed 6 Aug. 2020.
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