Public Health Emergency - Leading a Nation Prepared
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Note: This material is for information only and should not be considered as legal authority. While this fact sheet is directed to civilian employers of members of the National Disaster Medical System, it should be noted that Active component members, Public Health Service Commissioned Corps members, and certain others are also protected by the Uniformed Services Employment and Reemployment Rights Act (USERRA), if they meet the eligibility criteria. Contact the Committee for Employer Support of the Guard and Reserve at (800) 336-4590 with specific questions regarding USERRA.
If you need more information concerning specific situations, call the ESGR at (800) 336-4590.
Note: Where applicable, a relevant section number of Title 38 or Title 42, United States Code, is provided in parentheses after the answer. Specific USERRA verbiage and guidance can be found at 20 CFR § 1002 - CODE OF FEDERAL REGULATIONS: REGULATIONS IMPLEMENTING USERRA.
NDMS members or their employers who experience problems resulting from employee participation in the NDMS, may request assistance from one of ESGR's ombudsmen. Ombudsmen provide information about rights and responsibilities under the law and seek a solution through mediation that can provide quick problem resolution. This service (whether local or national) is informal; discussions are not entered into personnel records. The objective is to eliminate misunderstandings and resolve difficulties to the satisfaction of all. The first attempt to resolve a problem should be made at the employer-employee level in an atmosphere of mutual cooperation. If that fails, NDMS team leaders should be consulted. Team leaders have a vested interest in the problem and may be able to explain the situation or suggest compromises that will satisfy everyone's needs. If those efforts fail, e-mail us at the address below and we'll put you in touch with an ombudsman who is qualified to help and is sympathetic to the needs of both employers and employees. As with all communications, you should provide full details of the problem, mailing and email addresses, and a telephone number where you can be reached.
For more information about ESGR Ombudsman Services, see ESGR's Website at: www.esgr.mil
Committee for EmployerSupport of the Guard and Reserve4800 Mark Center Drive, Suite 03E25Alexandria, VA 22350Toll-Free: 800-336-4590
Please note: ESGR's ombudsmen handle only employer-employee conflicts involving military/NDMS service. Recruiting and inspector general complaints should be forwarded to the appropriate agencies. None of the sources listed above have authority to enforce the law. Cases that require legal advice or assistance are referred to the United States Department of Labor Veterans Employment Training Service (DOL-VETS).
If you need more specific information on NDMS issues involving USERRA, contact:
National Disaster Medical SystemUSERRA OmbudsmanUS Department of Health and Human ServicesThe Thomas P. O’Neill Federal Building200 C Street, SWWashington, DC 20024ATTN: Gary Lindbergh202firstname.lastname@example.org
ATTN: Andrewnette Martin202email@example.com
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