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U.S. Department of Health and Human Services

Contact Us

NDMS Definitive Care Reimbursement Program

Customer Service Phone Number

888.587.2352

  • Toll Free
  • Mon-Fri, 8:30am to 5:00pm EDT
  • Expanded hours will be specified during a NDMS activation.

Fax Number

202.892.7200

Email Contacts


Definitive Care Coordinator - DefinitiveCare@hhs.gov

Federal Fiduciary* - NDMS.reimbursement@apprioinc.com

Mailing Address

NDMS Definitive Care Reimbursement Program
c/o Apprio Inc.
425 3rd Street, SW
Suite 600
Washington, DC 20024


*The Federal Fiduciary is the current vendor, Apprio Inc., selected by the National Disaster Medical System (NDMS) to support the NDMS Definitive Care Reimbursement Program.

  • This page last reviewed: May 17, 2021