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U.S. Department of Health and Human Services

Flint Water Crisis: Communication Resources for the Community

Fact Sheets

Digital Engagement

Install Filters Properly Video


Putting a Brita Water Filter on Your Faucet

Putting a Brita water filter on your faucet

File types:  GIF | WAV | Tweet | Related Fact Sheet

Putting a PUR Water Filter on Your Faucet

Putting a PUR water filter on your faucet

File types:  GIF | WAV | Facebook Post | Tweet | YouTube | Related Fact Sheet

Cleaning Your Aerator

EPA recommends that Flint residents clean their aerators once a week.  This quick video explains what an aerator is, why it matters, and how to clean it.

What is an aerator?  Why does it matter? How do I clean it? 


Replacing Your Filter Cartridge

Does your filter cartridge need to be changed? All Flint residents should use water filters. There is a small dot on the filter – some of them even light up.  It lets you know if your filter cartridge needs to be changed.  Does yours? Red:  Change the filter cartridge now. Your filter cartridge is not working.  Get a new one. Yellow:  Change your filter cartridge soon. Your filter is working, but you will need a new filter cartridge soon. Green:  Your filter is working. Just remember to check the dot from time to time.  

Get Children Tested for Lead Exposure

Get children tested for lead exposure 

File types:  GIF | WAV | Facebook Post | Tweet | YouTube

Resources for Flint Residents

  • For questions about safe water: Exit Icon or call EPA’s free hotline 810-434-5122, English, Spanish and other languages.
  • To get water tested for free, visit one of the Community Water Resource Sites
  • To get your blood tested or ask about skin rashes call your primary care provider, or call 2-1-1.
  • Deliveries to people who are homebound or have functional needs, call 2-1-1.
  • Anyone having difficulty reaching 2-1-1 on a cell phone can call 844-875-9211.
  • For help installing a faucet filter, call 2-1-1
  • If you’re worried about the smell of your water: Call 810-787-6537
  • For Health Information and Water Test Results Exit Icon You can also sign up for daily updates.
  • Crisis Counseling and Support: Call (800) 985-5990 or text TalkWithUs to 66746
  • Business Recovery Center: Call (800) 659-2955 or email Exit Icon
  • This page last reviewed: October 28, 2016